Last Updated: June 28, 2026
12-Month Limited Warranty
Satellite Link Power warrants all Ravion® branded products against manufacturing defects in materials and workmanship for a period of 12 months from the original date of purchase.
What Is Covered
This warranty covers:
- Defects in materials or workmanship under normal use
- Battery cell failure not caused by misuse, accident, or unauthorized modification
- Structural failures of mounting hardware under normal operating conditions
- Electronic component failures in power adapters and accessories
What Is Not Covered
This warranty does not cover:
- Damage caused by accident, misuse, or abuse
- Damage from unauthorized modification or repair
- Normal wear and tear, including cosmetic damage
- Battery capacity loss due to normal degradation over time
- Damage caused by operating outside specified temperature or voltage ranges
- Loss or theft
How to Make a Warranty Claim
To submit a warranty claim:
- Email support@satellitelinkpower.com with your order number, a description of the issue, and photos of the defect.
- Our team will review your claim within 1–2 business days.
- If approved, we will ship a replacement product or issue a full refund at our discretion.
- In some cases, we may request the defective unit be returned before a replacement is issued (return shipping is covered by us).
Warranty Remedies
At our sole discretion, we will either repair the defective product, replace it with an equivalent product, or issue a full refund of the purchase price. This is your sole remedy under this warranty.
Battery Safety Certifications
All Ravion® batteries are UN38.3 certified and comply with FAA carry-on regulations (under 160Wh). Built-in protection circuits guard against overcharge, over-discharge, short-circuit, and thermal runaway.
Contact Us
For warranty claims or questions, contact us at support@satellitelinkpower.com.